Alternative Dispute Resolution

Alternative Dispute Resolution 

RESOLUÇÃO ALTERNATIVA DE LITÍGIOS

In the event of a consumer dispute, the consumer can use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or the following alternative consumer dispute resolution entities (under of Law No. 144/2015, of 8 September):


CNIACC - National Center for Consumer Conflict Information and Arbitration

Faculty of Law of the New University of Lisbon

Campolide Campus

1099-032 Lisbon

Phone: 213 847 484

Email: cniacc@unl.pt

Web: http://www.arbitragemdeconsumo.org/


CIMAAL - Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve

Ninho de Empresas Building, Estrada da Penha, 8005-131 Faro

Phone: 289 823 135

E-mail: support@consumidoronline.pt

Web: http://www.consumidoronline.pt/


Consumer Disputes Arbitration Center of the District of Coimbra

Av. Fernão Magalhães, n.º 240, 1º - 3000-172 Coimbra

Tel .: 239 821 690/289 / Fax: 239 821 690

E-mail: geral@centrodearbitragemdecoimbra.com

Web: http://www.centrodearbitragemdecoimbra.com/


Lisbon Consumer Conflict Arbitration Center

Rua dos Douradores, 116, 2º - 1100-207 Lisboa

Tel: 218 807 030 / Fax: 218 807 038

E-mail: juridico@centroarbitragemlisboa.pt / director@centroarbitragemlisboa.pt

Web: http://www.centroarbitragemlisboa.pt/


Porto Consumer and Arbitration Information Center

Rua Damião de Góis, 31 - Shop 6 - 4050-225 Porto

Tel .: 225 508 349/225 029 791 / Fax: 225 026 109

E-mail: cicap@mail.telepac.pt

Web: http://www.cicap.pt/


Vale do Ave Consumer Conflict Arbitration Center / Arbitral Tribunal

Rua Capitão Alfredo Guimarães, n.º 1, 4800-019, Guimarães

Tel .: 253 422 410 / Fax: 253 422 411

Email: triave@gmail.com

Web: http://www.triave.pt/


Consumer Information, Mediation and Arbitration Center (Consumer Arbitral Tribunal)

Braga

Rua D. Afonso Henriques, nº 1 (Ed. Junta de Freguesia da Sé)

4700-030 Braga

Tel: 253 617 604 / Fax: 253 617 605

Email: geral@ciab.pt

Web: http://www.ciab.pt/


Viana do Castelo

Rocha Paris Av., 103 (Ed. Vila Rosa)

4900-394 Viana do Castelo

Tel: 258 809 335 / Fax: 258 809 389

E-mail: ciab.viana@cm-viana-castelo.pt

Web: http://www.ciab.pt/


Arbitration Center for Consumer Conflicts in the Autonomous Region of Madeira

Rua Direita, 27 - 1º Andar, 9050-405 Funchal

E-mail: centroarbitragem.sras@gov-madeira.pt

Web: www.srrh.gov-madeira.pt/Home/tabid/292/Default.aspx


For more information see the Consumer Portal at http://www.consumidor.pt/